Don’t sell – connect. Simplify interactions, tap into trends or issues, build brand relationships and deliver a better experience.
AppTek helps brands improve sales, enhance interactions, reduce customer friction and increase overall satisfaction with its advanced voice-enabled applications and technology. Whether you want to power a new voice-enabled interface for brand interaction, translate and localize content to roll your products into a global audience, or mine customer conversations for trends, ideas and opportunities to improve your brand, AppTek offers a solution. As one of the few companies that offers the complete combination of automatic speech recognition, machine translation, and natural language understanding, we can work with your business to create truly unique and robust applications to transform your business with the power of voice.
Expand product offerings and availability with translation services across 100s of language pairs.
Build applications with AppTek's NLU to Interact with customers utilizing free-form (non-directive) conversations.
Customer Trend Identification
Aggregate and mine customer conversations to uncover hidden trends invaluable to your brand and reputation.
AppTek’s NLU technology offers enhanced personalization and customization to keep your customers engaged. NLU is utilized for sentiment analysis (social media or customer conversations), automated reasoning and context management (chatbots and virtual agents), text classification, voice-activation and content analysis with the overall goal to provide deeper insights inside virtually any cluster of text. We work with customers on one-on-one basis to identify your customers' journey and create an engaging experience at every step.
Aggregate and mine customer interactions including transcribed call center audio for business intelligence to help improve the enterprise using natural language understanding.
Unleash your business into the global marketplace with leading machine translation and localization automation.
AppTek provides an artificial intelligence and machine learning-based automatic speech recognition, machine translation and natural language understanding platform for organizations in a variety of markets, such as media and entertainment, call centers, government, enterprise business and others across the globe. Available via the cloud or on-premise, AppTek delivers the highest quality real-time streaming and batch speech technology solutions in the industry. Featuring scientists and research engineers who are recognized amongst the best and most experienced in the world, the company’s solutions cover a wide array of languages, dialects, and channels.