AppTek’s 4D state-of-the-art conversational live automatic transcription and translation technologies bring accessible and equitable communications to deaf and hard of hearing individuals around the globe. The platform offers unmatched accuracy for multi-lingual conversations combined with user-centric features built in conjunction with experts from Gallaudet University with the goal to welcome users of all hearing abilities into any conversation.
AppTek's custom-tailored 4D AI technologies facilitate driver-car interaction across a diverse set of acoustic environments to keep users in hands-free control of their with accurate voice commands. AppTek works with manufacturers to get the most from voice assistance technologies through a combination of short form and long form speech.
AppTek’s 4D technology augments human-run banking/finance tasks such as compliance screening and risk management while allowing enterprises to leverage critical business intelligence aggregated within agent/customer interactions to to better inform the enterprise. AppTek’s 4D technologies are also used to assist with self-service systems and chatbots to optimize the customer experience across a multitude of languages.
AppTek’s 4D technology empowers contact centers with the technology needed to more accurately mine omni-channel interactions for enterprise intelligence. 4D technologies enable call center managers to gauge sentiment, understand agent performance and needs, drive escalating trends and topics to management, note changes in customer emotion and behaviors and reduce risk for churn. Additionally, 4D technologies optimize inbound and outbound interactions through more user-friendly and intuitive IVR, chatbots and other self-serve systems.
Our 4D technology better enables self-serve communications platform for intuitive and proactive customer engagement in the energy sector while controlling costs and keeping companies compliant within strict PUC regulations. The 4D platform transforms massive repositories of multimodal content such as conversational data and incident reports into discoverable and actionable intelligence designed to better support enterprise decision making.
AppTek’s 4D Technologies support healthcare professionals with an accurate solution for gathering clinical intelligence within multilingual patient/care-worker interactions. The technologies are used to advance the quality of the patient experience with self-serve and real-time multilingual communications. Additionally, AppTek scientists have worked with doctors on clinical trials that seek to gather digital biomarkers from speech and voice analysis including Alzheimers and Covid detection.
AppTek’s 4D technologies optimize productivity, improve customer interaction and engagement, and create higher win rates for contracts in the insurance sector while mitigating churn. Reduce claim leakage through higher accuracy transcriptions and entity extractions that bring critical elements related to each claim to the forefront while also accelerating risk assessment and fraud identification by taking all the facets of language, spoken and unspoken, into consideration.
Media and Entertainment
From live automated captioning to subtitling and dubbing to making media asset archives more discoverable, AppTek’s 4D technologies empower media and entertainment professionals with the most powerful AI-enabled captioning, subtitling and dubbing tools on the market to accelerate high quality workflows and more rapidly localize content for global distribution. AppTek’s customizable 4D solutions deliver new efficiencies custom-tailored to existing assets while monetizing the value of new and archived content.
Retail and Consumer
AppTek’s 4D technology helps retail brands improve sales, enhance interactions, reduce customer friction and increase overall satisfaction through the use of multimodal human language technologies. Whether you want to power a new AI-enabled e-commerce digital voice assistant for better customer-to-brand interactions, translate and localize e-commerce content to roll your products to a global audience, or mine customer conversations for trends, ideas and opportunities to improve your brand, AppTek offers a scalable solution no matter the scope of your project.