With over 40 years’ experience in the subtitling localization and access services market, yellaUmbrella provide a wide range of tools for manipulating, creating, reviewing and editing media in all formats for broadcast and general media. All services are delivered on a pay-per-use basis via the Nebula distributed micro-services platform for automated workflows and the Stellar timed text solution for manual tasks. Nebula’s micro-service architecture allows large media files or datasets to be accessed and manipulated in any location, on any platform at any time without moving the files or datasets. Stellar provides a wide range of tools to author, review and edit timed text in many forms including subtitles, captions, audio description (with associated audio), transcripts and other types of timed meta-data – all in a browser.
AppTek’s ASR drives the ExecVision platform – creating review-able, share-able and action-able intelligence from recorded sales calls through identifying keywords and trends.
“We use AppTek’s speech technology to mine and produce voice analytics on our call coaching platform. Our mission at Vorsight is to turn calls into actionable data in order to provide executives with insights they never knew were possible. With the integration of AppTek’s advanced ASR technology into our product, we are now able to help our clients quickly find, analyze, score, coach and share calls in the cloud. AppTek made it easy for us to establish an efficient call coaching process, ultimately transforming the way executives understand and improve their businesses.”
Ignite-Tek’s LucidCX utilizes AppTek’s ASR technology for inbound contact center speech analytics.
“The accuracy level of AppTek’s speech engines is truly impressive. With transcriptions at nearly 100%, we are able to ensure that the voice analytics we generate on our customer calls are accurate and actionable. After integrating AppTek’s ASR into our software, we are able to create more revenue for our marketing partners, as well as monitor customer interactions for legal and sales compliance for our call center partners.”